Shipping & Returns

TERMS AND CONDITIONS

OVERVIEW
This website is operated by Outer Rim Traders. Throughout the site, the terms “we”, “us” and “our” refer to Outer Rim Traders. Outer Rim Traders offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
All items are made to order, due to the specific nature of the work involved our items are non returnable and non refundable.

We have made every effort to display as accurately as possible the images of our products that appear on the store; the color of the product recieved may differ but is design to be painted after a thorough washing. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service / product, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. All copyrights and intellectual property rights are owned by Outer Rim Traders.

PAYMENT
We accept method of payment is via PayPal, at time of placing order.

SHIPPING AND RETURNS

All orders are shipped by USPS and usually shipped within 10- 14 business days. �
We are not liable for any item that gets lost, stolen or damaged during or after your order has been shipped. All orders come, securely packaged in bubble envelopesto protect them in transit. Larger orders may be shipped in small boxes. All orders are sent “tracked” and the tracking information will be sent to you through PayPal.
Please note: For international orders, we are not liable for any customs duty and/or import tax that maybe applicable by your boarder agency. You will be responsible for any such cost incurred.

Please check deliveries as soon as it arrives as any problems need to be reported within 72 hours of the item being received.
Returns are not excepted due to the bespoke nature of the items.

CANCELLATIONS
To cancel your order, contact us directly. Once we have started making your order cancelling your order is not possible and you will be liable full cost of the order.

PRIVACY POLICY
Your Privacy Is Important to Us!
We value the trust you have placed in us by choosing OUTER RIM TRADERS. At OUTER RIM TRADERS your personal information is kept safe and undisclosed and not shared or sold to any third parties. We encourage you to read this privacy policy so that you can understand how we collect, use, share and protect your personal information.
How We Use Your Information:
– To contact customers in regards to orders and its status.
– Used as shipping and billing information.
– No payment details or card information is stored with us.
– To communicate with you about new and exciting products and offers.

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States of America.
Questions about the Terms of Service should be sent to us at: sales.ort.casting@gmail.com

Copyright Outer Rim Traders 2018/2019. All Rights Reserved